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COVID-19 and Waste Management

May 11, 2020 

Dear Municipal leaders,                                                             

 We appreciate the trust you have placed in us and our people servicing your community.  Over the past several weeks, with your support, we have been able to maintain the critical services of trash, recycling and yard waste collection and sustain our workforce. 

 With that in mind, this letter serves to announce that effective Monday May 11th, 2020, we will resume the collection of bulky items in your community.

 Collection will follow regular schedules and guidelines. We respectfully ask that residents with a large amount of bulk material continue to adhere to the volume limits of your community.  We ask that residents with more items place these items out over time.  This is strictly to ensure our collection teams can complete all core services each week.

 If you would like to post information on your city website or social platform, please use the following:


 Attached to this email is a banner you may consider using to inform your residents of the commencement of bulk collection.

 Finally, we are not rescheduling Spring cleanup events due to our inability to adhere to social distancing requirements.  Our teams are monitoring the latest information and continually evaluating recommendations as information becomes known or advisories are updated.

 Thank you for trusting Waste Management as your environmental solutions partner. We truly appreciate your business.