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COVID-19/Novel Coronavirus Information

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10 COVID Safety Rules (002)


Update 11/16: Due to new restrictions enacted by Governor Inslee to curtail the spread of COVID-19, the City of Shelton is enacting several updates to our policies effective tomorrow, November 17.

Here’s what is happening in Shelton:

  • Beginning Tuesday, November 17, the Civic Center will be closed (except for Municipal Court) to members of the public. This closure is currently scheduled to last through Monday, December 14.
  • All non-essential City personnel will be working from home through December 14. If you need to contact a specific staff member, please consult our Staff Directory. Most staff can also be available by appointment if needed.
  • Customers will still be able to pay their utility bills online through USA EPay, by mail, or by using the drop box located in the front parking lot of the Civic Center. During this period only, Customer Service staff will be able to accept utility bill payments over the phone.
  • Customer Service will be available from 8:30 a.m. – 4:30 p.m., Monday-Friday.  You can contact Customer Service by phone at (360) 426-4491.
  • Development review and permits will continue to be processed. Staff are available to answer questions as needed.
  • Municipal Court will be open for court sessions only. To contact Municipal Court, call (360) 426-9772, and select option 1.

You can view more information on the Governor’s restrictions here.

We will be providing updates as necessary on the City website and social media with updates from the Civic Center and staff.

We appreciate your patience and understanding during this time.

This same information is available in Spanish here.

Check out Community and Business Resources for more information on available resources.

Last Updated: November 23, 2020

current COVID-19 demographics (mason county)
11.23 COVID Active cases
11.23 COVID DOH rates
11.23 COVID Demographics
Source: Mason County Public Health

WHAT ARE WE DOING TO HELP PREVENT THE SPREAD OF CORONAVIRUS?

  • City Council:
    • City Council issued an Emergency Proclamation on March 5, 2020 to help ensure that Shelton is able to access state and federal COVID-19 resources as quickly as possible.
    • Beginning with their upcoming April 7 meeting, City Council will be implementing several changes to ensure social distancing is followed according to guidelines from the CDC and WA State Department of Health. These changes include meeting in a larger conference room, postponing consideration of non-essential items, and temporarily suspending live public comment at meetings.
  • Community Development/Parks and Recreation:
    • UPDATE 3/26: To follow Gov. Inslee's stay at home order, building inspections will be suspended unless they meet specific criteria. We're also changing our inspection protocol. View the complete criteria and changes.
  • Public Works:
  • Utilities:
    • City crews will not be conducting regular meter checks. Instead, averaging will be used to calculate each household’s usage. Customers will see this reflected on their April bills.
    • We are in the process of creating some new processes and protocols for customers financially impacted by COVID-19. We are happy to work with any customer who needs help exploring their options—just give us a call.
    • UPDATE 3/24: The City of Shelton has created a "Will Pay" program to assist community members who have been financially impacted by COVID-19. Read more about the new program.

What is the latest information regarding Coronavirus?

Here are some sources for the most up-to-date information on COVID-19:

What measures can you take to help prevent the spread of Coronavirus?

  • Wash hands often with soap and water for at least 20 seconds.
  • Avoid touching eyes, nose or mouth with unwashed hands.
  • Avoid contact with people who are sick.
  • Stay home while sick and avoid close contact with others.
  • Cover mouth and nose with a tissue when coughing or sneezing, then throw the tissue in the trash and wash hands.
  • Clean and disinfect objects and surfaces.
  • Stay informed with the facts

contact information
Washington State Department of Health Hotline: 1-800-525-0127, press the # key

Mason County Public Health Hotline: 360-427-9670, ext. 599

Note: Both of these hotlines are experiencing heavy traffic, and might be temporarily unavailable.